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FAQ

Washing machines

  • How many kg can professional washing machine handle in comparison to a household?
  • Can I switch connection to electric power supply from 230v to 400v and vice versa?
  • Can I customize programs to my needs?
  • How many years of warranty does the machine has?
  • What is the difference between a professional washing machine and a household one?
  • Do all the machines comply with disinfection requirements?
  • Which models have a disinfection program of 60º C for 60 min or 85º C for 10 min?
  • Can I connect the washing machine to an existing payment system?
  • Can I connect detergent auto dosing system?
  • Can I connect payment system?
  • Can I purchase service packages?
  • Why does it say "Close the door" on the display?
  • Why does it say "Imbalance" on the display?
  • Can I connect the washing machine to hot water supply?
  • Can I use all washing machines in the marine specific electric connection (60hz)?
  • Who can help me with installation of machine or payment and dosage systems?
  • Where can I purchase the products?
  • Where can I see the products?
  • Can I reverse the door?
  • What does the error code mean?
  • What is the cost for making customized program?
  • How often should I clean the machine?

Tumble Dryer

  • What is the fastest drying time?
  • Can I switch from connection to electric power supply from 230v to 400v and vice versa?
  • What energy class are ASKO dryers?
  • What is the difference between a professional dryer and a household one?
  • Can I reverse the door?
  • Can I connect payment systems?
  • Does the dryer come with a mounting bracket to stack it on top of a washing machine?
  • How many kilograms can professional tumble dryer handle in comparison to a household?